FAQ

We accept major credit cards (Visa, MasterCard, American Express), PayPal Shop, and other secure online payment methods. Rest assured, your payment information is safe with us.

We currently ship to most locations across North America (both United States of America and Canada). If you're outside this region, please contact us to see if shipping to your area is possible.

Standard shipping typically takes 6-12 days within North America. Expedited options are available at checkout for faster delivery. International shipping times may vary based on location.

To request a return, please email our customer support team at support@komostreet.com. Provide your order number and proof as proof of purchase and the reason for your return, and we'll guide you through the process.

We offer a 60-day refund policy for unused and undamaged products in their original packaging. If your product arrives defective or damaged, please contact us immediately for an exchange or refund. Note: Shipping costs for returns may be the responsibility of the customer, unless the product is defective.

Our customer support team is here to help! You can reach us at support@komostreet.com or through the contact form on our Contact Us page. We aim to respond to all inquiries within 1-2 business days.